Terms & Conditions

01. Agreement & Corporate Profile

These Terms and Conditions ("Terms") govern your commercial relationship with Ennace AI ("we," "our," or "us"). Ennace AI is an AI Ads agency specialising in lead generation and strategic media buying. We partner with local service-based businesses and e-commerce brands with the overarching goal of scaling their brand presence and revenue. We charge our clients for these digital services via monthly retainers and project-based fees. By accessing our website, submitting an application, or engaging our firm for services, you acknowledge and agree to be bound by these Terms.

02. Scope of Services & Retainer Structure

Ennace AI provides enterprise-grade paid media acquisition, algorithmic ad testing, Conversions API (CAPI) infrastructure, and automated qualification systems. Specific deliverables are governed by individual client agreements and Statements of Work (SOW):

• Monthly Retainers: Retainers secure ongoing operational bandwidth, media buying strategy, campaign optimization, and creative testing. Retainer fees are invoiced and payable in advance of the monthly billing cycle.

• Project-Based Deployments: Discrete infrastructure builds (such as bespoke CRM integrations, offline conversion pipeline setups, or brand assets) require scheduled stage milestone settlements.

• Independent Ad Spend: All advertising budgets paid to third-party ad networks (including Meta Ads and Google Ads) are billed directly to the client's payment methods and are entirely distinct from Ennace AI retainer fees.

03. Client Responsibilities & Territory Exclusivity

To engineer scalable acquisition results, our partnership requires synchronized collaboration:

• Asset Access: The client will furnish administrative or partner access to relevant Business Managers, tracking pixels, CRMs, and domain DNS records as required.

• Territory Exclusivity: Where an exclusive local trade territory is contracted, Ennace AI guarantees no active direct competitors within that specific category and geographic perimeter will be concurrently onboarded.

• Lead Conversion: Client acknowledges that lead generation converts to revenue through timely internal follow-up and sales operations; Ennace AI provides automated nurturing frameworks but does not control external closing operations.

04. Intellectual Property Rights

The allocation of proprietary assets is structured with absolute clarity:

• Client Assets: All preexisting client trademarks, logos, proprietary customer databases, and brand creative assets remain the exclusive property of the client.

• Ennace AI Systems: All proprietary algorithmic strategies, media buying models, automated qualification scripts, software integrations, and internal frameworks developed by Ennace AI remain the exclusive intellectual property of Ennace AI.

05. Performance Disclaimers & Limitations

While Ennace AI employs state-of-the-art AI systems and rigorous statistical testing, digital advertising operates within auction environments controlled by third-party platforms (such as Meta and Google). Ennace AI does not guarantee specific monetary profits or lead volumes, as market dynamics, seasonal shifts, and client operational execution fundamentally impact commercial outcomes. To the maximum extent permitted by Australian law, Ennace AI's total liability under any engagement shall not exceed the aggregate agency fees paid by the client during the immediately preceding two-month period.

06. Confidentiality & Governing Law

Both parties agree to protect and keep strictly confidential all commercial data, financial metrics, and operational secrets disclosed during the partnership. These Terms are governed by and construed in accordance with the laws of Australia, and both parties submit to the exclusive jurisdiction of the Australian courts.